Just months after it officially launched its Philippine operations, the Aster Medical and Diagnostics Clinic, owned by Aster DM Healthc...
Just months after it officially launched
its Philippine operations, the Aster Medical and Diagnostics Clinic, owned by
Aster DM Healthcare, is revolutionizing how medical services is being offered
in the country through the introduction of the electronic medical records (EMR)
as part of the value-add to its services. All transactions are paperless, from
the moment patients sign in at the reception up to their consultations with the
doctor, or different doctors at the clinic.
The goal of EMR is to provide a
centralized database that will allow Aster DM Healthcare’s network a seamless
delivery of care to its patients. Through the EMR technology, patients are
unburdened of the inconvenience of repeating the basic information and details
of their concerns over and over again. Their records are inputted in the
clinic’s records and will be updated every time they visit or consultations are
made, which the doctors in our network can easily refer to for background
information.
Joyce Alumno, president & country
manager, Aster DM Healthcare – Philippines stressed that this technology
lessens the room for error. With everything documented in one system, patients
no longer need to recall past tests or results giving our doctors more accurate
background information about their patients. This also eliminates the
unnecessary stress of waiting for feedback or doctor’s orders for the reference
of the billing section.
“This technology streamlines the flow of
information across our network. Check-ups, as it is, is already stressful and
in Aster, we are committed to delivering our promise of treating patients well.
From the moment they are welcomed in our reception area and all throughout the
process, we want to make it as convenient and stress-free as we possibly can,”
Alumno said.
The EMR technology is one of the
standard services in Aster’s network and is proud to bring this technology to
the Philippines, which is their first operation in the whole Southeast Asian
region.
“We are proud to pioneer this technology
in the Philippines. One at a time, we are bringing in systems and technologies
that help transform how we do our medical services today,” she highlighted.
“What started as a way of giving back to
the Filipino community paved the way for an opportunity to see what is missing
and where we can provide help in an organized manner. Setting up clinics and
hospitals is something that we have been doing in the past 28 years across the
GCC region, Middle East, and India, and we are hoping to do the same in the
Philippines,” Alumno said.
Aster DM Healthcare is one of the
largest healthcare conglomerates in the Gulf Region, Middle East, and India.
Founded by Dr. Azad Moopen, the Dubai-based healthcare conglomerate is
committed in delivering quality and affordable healthcare in the countries
where it is present. It first made it presence in the Philippines through its
non-profit arm, Dr. Moopen’s (DM) Foundation, when it launched its “Save the
Little Hearts” program that granted surgeries to children with congenital heart
defects.
Aster DM Healthcare, the
Dubai-headquartered healthcare conglomerate now operates a network of more than
290 establishments covering an array of healthcare verticals – from hospitals,
medical centers, pharmacies, diagnostics and specialty centers, healthcare
consultancy service, academics & research to a medical college and an
advanced medical city.