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Wellness on the Frontlines: Why Employee Well-Being Matters in Hospitals

Employee well-being, with more focus on mental wellness, has been the buzzword since  the global pandemic restricted people’s movement and r...

Employee well-being, with more focus on mental wellness, has been the buzzword since  the global pandemic restricted people’s movement and required workers to work from  home. This has resulted in more companies improving their employee wellness benefits  and implementing new initiatives and practices that promote communication and  collaboration among team members. However, in a 2021 panel discussion on Fostering  Inclusive Workplaces that Support Mental Well-being and Work-Life Harmony at the  ASEAN Future of Work Conference Panel, it was highlighted that entirely focusing on  mental wellness and dismissing some other aspects of an employee’s overall well-being  is not ideal and sustainable. 

Additionally, in their State of the Global Workplace: 2022 Report, analytics firm Gallup  shows that workers in the Philippines are ranked first for being most stressed among  Southeast Asian employees in 2021. The employee stress of Filipinos is still considered  higher than the global average, despite its drop from 53 percent in 2020 to 50 percent in  2021. Same study shows that the Philippines ranked second in daily sadness, third in daily  anger, and seventh in daily worry in Southeast Asia. 

With the studies and statistics backing up the clamor for a better understanding of mental  health for total and holistic workplace wellness, employers have now become more  proactive in identifying and implementing policies that will support positive employee  health and behavior. 

Work-Life Balance for Healthcare Workers and Frontlines 

Total wellness of an employee is all about everything – from their mental and physical  health to their financial wellness, sense of purpose, social support, and meaningful  connections. When combined together, these aspects contribute to their well-being in  totality, and the absence of one will likely have a negative impact on their wellness in the  long run.

For a healthcare institution like Manila Doctors Hospital (MDH), providing total wellness in  the workplace is both advantageous and more challenging at the same time. Being at the  frontline of healthcare and medical services, employees also experience the perks of  healthcare benefits; on the other hand, the responsibility may become overwhelming to  them at some point. “Our business of providing comprehensive and excellent healthcare  services goes beyond our patients and customers- we also extend the same to our  employees and front liners to ensure their own personal growth and total wellness while  servicing our patients”, says Karen Martinez, Vice President of Human Resources  Directorate. 

The comprehensive and excellent healthcare services the hospital provides for its patients and clients are also extended  to its employees to ensure their total wellness while servicing others.



The hospital’s efforts and commitment to provide the same quality care to its employees  was recognized when it was named as one of the Philippines’ Best Employers for 2025  by Philippine Daily Inquirer in partnership with Statista. Out of the 300 companies on the  list, MDH was ranked 17. It also ranked 1st among the hospitals included in the list. 

Manila Doctors Hospital introduced international rewards and recognition programs like The DAISY Awards for nurses.  Since 2022, MDH produced 13 outstanding nurses from this recognition program.



It’s also the third consecutive year Manila Doctors Hospital was included on the Best  Employers list. 

Attracting and retaining the best talents for nursing care and allied medical profession are  at the forefront priority of the hospital. MDH has designed the Seamless Integration  Program where nursing students from partner colleges are automatically employed under  the Nursing Residency Program of the hospital. Upon integration, they are regarded as  Clinical Nursing Associates (CNAs) wherein they are already eligible for premium benefits  and they undergo extensive nursing training from bedside to special areas. Since 2021,  MDH has produced over 200 staff nurses out of this program. The hospital also has an  ongoing partnership with esteemed Universities like the De La Salle University for Allied  Professional Health and Internship Programs to ensure the steady supply of allied medical  workers. 

Last 2023, MDH was Halal-certified by IDCP, which benefits not only Muslim patients but  also the Muslim employees. In 2021, the hospital’s RAISEIT core values was also a  recipient of the Philippine Quill Award. Organized by the International Association of  Business Communicators (IABC), the Quill Awards recognize communication strategies  that use communication to achieve business goals and make a positive impact on society.


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Mommy Bloggers Philippines: Wellness on the Frontlines: Why Employee Well-Being Matters in Hospitals
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