The account safety and security of every banking consumer will always be the priority of any financial institution. Nowadays, many banks ...
The
account safety and security of every banking consumer will always be
the priority of any financial institution. Nowadays, many banks are
improving their systems and taking active measures to prevent threats of
loss, breach, or fraud to their clients’ bank account.
One
of the largest commercial banks in the country, RCBC has long been
recognized to be a trusted banking partner of many Filipinos. As it
continues to put its customers first, it takes action to educate
everyone about how they can help safeguard their accounts.
As a Bank customer, here are some simple practices you can follow to keep the integrity of your account:
Inform your bank about changes in your personal information
Just
like how you should change your bank PIN to avoid fraudulent
activities, personal details such as contact numbers, email addresses,
and home addresses must also be updated as it helps the bank in making
sure that information is securely delivered only to you.
Be aware of who you are speaking to
Do
not disclose any sensitive information to just anyone. Nowadays,
scammers are going as far as posing like a regular employee from your
certified bank. They might ask you to give card details in exchange of
interesting promos and prizes. Know that RCBC will never ask for your password, PIN or security code on the phone or online.
Regularly review transaction history
Know
your finances and always keep yourself up-to-date about the current
balance of your account. RCBC offers hassle-free online viewing of your
statement of account, or eStatements, when you visit www.rcbconlinebanking.com
and enroll your account. You may still opt to have a printed copy
delivered to your mail address or picked up at your branch of account
subject to corresponding monthly fees.
Keep records of your banking activities
All
your transactions are recorded in your monthly Statement of Account.
Make sure you regularly review this to ensure that transactions
reflected there are actually your own. For transactions done over the
bank counter, it helps to secure a machine validated slip of your
exchange with the bank before leaving the branch premises.
If
you have a passbook, do not forget to bring it with you and have it
updated to help manage your finances. You must also take the transaction
receipts every time you go to the ATM to keep track of your daily cash
withdrawals. For online transactions, make it a habit to check the
confirmation emails that you will receive.
Along
with these useful tips, RCBC wants to assure its banking clients that
they are using advanced security technology and are putting quality
systems and processes in place to help defend accounts from online and
offline threats by issuing a One-Time-Password (OTP) sent to the
client’s mobile number for online transactions.
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